I frequently order groceries from here through Grab and I'm always surprised by how wide their selection is, how high quality the products are, and how well everything is packed. This is one of the only places in Vietnam that seems to care about eco-friendly packaging - they use almost only paper and the bags are sturdy and great for reuse. Even when I have literally three grocery stores in my building, ordering delivery from Roots is a far better experience because they always have what I'm looking for. No more wasted time searching supermarket aisles!

Great place that specializes in organic imported food. It was one of the few places I could find gluten free in Vietnam. Stay for the juice bar as well! Highly recommend!

Quick and helpful responses from the Roots staff make the shopping experience there the best in HCMC. They're always responsive and a pleasure to deal with.

The store has been opened for less than a year and gives one more option for people who want to shop for organic products and/or good quality ones. The space is well-organized and clean with two floors. There are a wide range of both local and imported products. It is good to see many of branded fruits have been labeled with stickers instead of excessive plastic packaging. I also appreciated it when the cashier asked me if I need a shopping bag instead of automatic giving me one. I hope this will become a common practice for all shops to ask before giving to reduce plastic consumption besides the option of inviting shoppers to bring their bag. Highly recommended!